{"id":5813,"date":"2021-12-20T17:21:22","date_gmt":"2021-12-20T16:21:22","guid":{"rendered":"https:\/\/ksapa.org\/fr\/?page_id=5813"},"modified":"2025-01-11T23:53:46","modified_gmt":"2025-01-11T22:53:46","slug":"devoir-de-vigilance-matrice-de-risques-transport-urbain","status":"publish","type":"page","link":"https:\/\/ksapa.org\/fr\/a-propos\/etudes-de-cas-du-defi-esg-vers-la-transformation-odd-durable\/devoir-de-vigilance-matrice-de-risques-transport-urbain\/","title":{"rendered":"Devoir de Vigilance : Matrice de risques transport urbain"},"content":{"rendered":"\n\n  <div class=\"banner has-hover\" id=\"banner-1945833163\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n            <img decoding=\"async\" width=\"1920\" height=\"2560\" src=\"https:\/\/ksapa.org\/fr\/wp-content\/uploads\/sites\/1\/2021\/12\/pexels-marta-dzedyshko-2067566-scaled.jpg\" class=\"bg attachment-original size-original\" alt=\"Ksapa accompagne un op\u00e9rateur de transport dans sa matrice de risques Devoir de Vigilance et droits humains\" \/>                        <div class=\"overlay\"><\/div>            \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n\n   <div id=\"text-box-555285675\" class=\"text-box banner-layer x50 md-x50 lg-x50 y80 md-y50 lg-y50 res-text\">\n                                <div class=\"text-box-content text dark\">\n              \n              <div class=\"text-inner text-center\">\n                  \n\n<h1 class=\"uppercase\"><strong>D\u00e9veloppement d\u2019une Matrice de Risques pour le Devoir de Vigilance : enseignements d\u2019un Op\u00e9rateur international de Transports urbains<br \/><\/strong><\/h1>\n\n              <\/div>\n           <\/div>\n                            \n<style>\n#text-box-555285675 {\n  width: 95%;\n}\n#text-box-555285675 .text-box-content {\n  font-size: 100%;\n}\n@media (min-width:550px) {\n  #text-box-555285675 {\n    width: 92%;\n  }\n}\n<\/style>\n    <\/div>\n \n\n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-1945833163 {\n  padding-top: 350px;\n}\n#banner-1945833163 .overlay {\n  background-color: rgba(0,0,0,.5);\n}\n#banner-1945833163 .banner-bg img {\n  object-position: 68% 50%;\n}\n<\/style>\n  <\/div>\n\n\n\n\t<section class=\"section\" id=\"section_861154509\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\"  id=\"row-755423729\">\n\n\n\t<div id=\"col-733102440\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<p class=\"lead\" style=\"text-align: center;\">D\u00e9couvrez comment Ksapa a aid\u00e9 un op\u00e9rateur de transports international \u00e0 d\u00e9velopper une matrice de risques compl\u00e8te pour le devoir de vigilance, renfor\u00e7ant ainsi la gestion des droits humains, de la s\u00e9curit\u00e9 et de l\u2019impact environnemental sur son r\u00e9seau multimodal.<\/p>\n\t<div id=\"gap-1252189630\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1252189630 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<h2 style=\"text-align: left;\">L&rsquo;enjeu client : Cartographier le devoir de vigilance \u00e0 l\u2019\u00e9chelle internationale des activit\u00e9s<\/h2>\n<p style=\"text-align: left;\">Un op\u00e9rateur de transport de premier plan, g\u00e9rant des r\u00e9seaux urbains multimodaux complexes, souhaitait renforcer sa responsabilit\u00e9 d\u2019entreprise gr\u00e2ce \u00e0 une am\u00e9lioration de son reporting sur le devoir de vigilance. L\u2019organisation avait besoin d\u2019un cadre complet pour \u00e9valuer les droits humains, la sant\u00e9, la s\u00e9curit\u00e9 et les impacts environnementaux \u00e0 travers ses vastes op\u00e9rations.<\/p>\n<h2 style=\"text-align: left;\">Solution mise en oeuvre : \u00c9valuation des risques en trois phases<\/h2>\n<h3 style=\"text-align: left;\">Phase 1 : Priorisation strat\u00e9gique des risques<\/h3>\n<p style=\"text-align: left;\">Notre \u00e9quipe a mis en \u0153uvre une m\u00e9thodologie d\u2019\u00e9valuation propri\u00e9taire align\u00e9e sur les standards internationaux et la r\u00e9glementation en vigueur couvrant :<\/p>\n<ul style=\"text-align: left;\">\n<li>Plus de 100 enjeux align\u00e9s sur la D\u00e9claration Universelle des Droits de l\u2019Homme<\/li>\n<li>Une \u00e9valuation des risques bruts ind\u00e9pendamment des politiques existantes<\/li>\n<li>Une analyse des risques nets int\u00e9grant les programmes et contr\u00f4les en place<\/li>\n<li>Collecte du retour d\u2019exp\u00e9rience de diff\u00e9rents membres du Comit\u00e9 Ex\u00e9cutif portant les sujets compris dans le p\u00e9rim\u00e8tre r\u00e9glementaire<\/li>\n<\/ul>\n<h3 style=\"text-align: left;\">Phase 2 : Qualification des risques ax\u00e9e sur les parties prenantes<\/h3>\n<p style=\"text-align: left;\">Nous avons \u00e9labor\u00e9 une matrice de risques dynamique qui :<\/p>\n<ul style=\"text-align: left;\">\n<li>Priorise les perspectives des parties prenantes clarifiant le r\u00f4le de l&rsquo;op\u00e9rateur par rapport \u00e0 la responsabilit\u00e9 d&rsquo;autres acteurs d&rsquo;une part, mais aussi segmentant les diff\u00e9rents types de victimes potentielles au titre r\u00e9glementaire (salari\u00e9s, sous-traitants, voyageurs, riverains&#8230;)<\/li>\n<li>Int\u00e8gre des preuves documentaires validant la prise en compte et gestion des risques<\/li>\n<li>Prise en compte des priorit\u00e9s strat\u00e9giques en place pour int\u00e9grer la gestion des risques autant que possible dans les d\u00e9marches d\u00e9j\u00e0 structur\u00e9es<\/li>\n<li>Cartographie les zones d\u2019impact interconnect\u00e9es susceptibles de cr\u00e9er de nouvelles gouvernances et responsabilit\u00e9s l\u00e0 o\u00f9 certains risques potentiels se situeraient au croisement de diff\u00e9rents programmes en place et port\u00e9s par des d\u00e9cideurs diff\u00e9rents<\/li>\n<\/ul>\n<h3 style=\"text-align: left;\">Phase 3 : Plan d&rsquo;action interne et reporting externe<\/h3>\n<p style=\"text-align: left;\">La phase finale a produit :<\/p>\n<ul style=\"text-align: left;\">\n<li>Une documentation accessible au public sur les efforts en cours avec une section sp\u00e9cifique int\u00e9gr\u00e9e dans le rapport int\u00e9gr\u00e9 annuel<\/li>\n<li>Des priorit\u00e9s strat\u00e9giques pour les it\u00e9rations futures des r\u00e9flexions sur le devoir de vigilance : th\u00e9matiques, gouvernance, mesure d&rsquo;impact<\/li>\n<li>Des pistes d\u2019am\u00e9lioration int\u00e9gr\u00e9es dans un plan d&rsquo;action<\/li>\n<\/ul>\n<h2 style=\"text-align: left;\">R\u00e9sultats concrets pour le client<\/h2>\n<p style=\"text-align: left;\">Cette initiative a permis :<\/p>\n<ul style=\"text-align: left;\">\n<li>L\u2019identification de 20 priorit\u00e9s cl\u00e9s pour le suivi<\/li>\n<li>La cr\u00e9ation d\u2019un cadre d\u2019\u00e9valuation des risques complet<\/li>\n<li>Une meilleure compr\u00e9hension des impacts sur des parties prenantes<\/li>\n<li>Le renforcement du reporting externe<\/li>\n<\/ul>\n<blockquote>\n<p><em>\u00ab\u00a0L\u2019approche m\u00e9thodique de Ksapa nous a permis de tirer parti strat\u00e9giquement de notre exercice de diligence dans le cadre d\u2019une d\u00e9marche de conformit\u00e9. Leur expertise nous a aid\u00e9s \u00e0 d\u00e9couvrir et \u00e0 traiter des risques sous des angles nouveaux, venant nous aider \u00e0 renforcer ainsi nos relations avec nos parties prenantes.\u00a0\u00bb<\/em><\/p>\n<p>Fr\u00e9d\u00e9ric Pottier, D\u00e9l\u00e9gu\u00e9 G\u00e9n\u00e9ral \u00e0 l\u2019\u00c9thique, la Conformit\u00e9, l\u2019Audit, la Gestion des Risques et le Contr\u00f4le Interne, Groupe RATP<\/p>\n<\/blockquote>\n<h2 style=\"text-align: left;\">Prochaines \u00e9tapes<\/h2>\n<p style=\"text-align: left;\">Ce travail fondateur positionne l\u2019organisation pour :<\/p>\n<ul style=\"text-align: left;\">\n<li>Renforcer la planification de vigilance future<\/li>\n<li>Mieux prot\u00e9ger les parties prenantes<\/li>\n<li>Am\u00e9liorer la mesure des impacts<\/li>\n<li>Devenir un leader des meilleures pratiques sectorielles<\/li>\n<\/ul>\n<h2 style=\"text-align: left;\">Pr\u00eat \u00e0 renforcer votre conformit\u00e9 sur le Devoir de Vigilance ?<\/h2>\n<p style=\"text-align: left;\">Collaborez avec Ksapa pour :<\/p>\n<ul>\n<li style=\"text-align: left;\">D\u00e9velopper une matrice de risque compl\u00e8te<\/li>\n<li style=\"text-align: left;\">Nourrir un plan d&rsquo;action<\/li>\n<li style=\"text-align: left;\">Renforcer les programmes qui clarifient les responsabilit\u00e9s de votre organisation sur le devoir de vigilance, prot\u00e8gent vos parties prenantes et optimisent la gestion de vos op\u00e9rations internationales sur ces questions<\/li>\n<\/ul>\n<p style=\"text-align: left;\">Contactez notre \u00e9quipe pour discuter de vos pratiques en mati\u00e8re de devoir de vigilance.<\/p>\n<div class=\"text-center\"><div class=\"is-divider divider clearfix\" ><\/div><\/div>\n\n<div class=\"row\"  id=\"row-1575759789\">\n\n\n\t<div id=\"col-1057151583\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h2>En savoir plus<\/h2>\n\t<div id=\"gap-802569507\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-802569507 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"row\"  id=\"row-265865859\">\n\n\n\t<div id=\"col-1370710602\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h3 style=\"text-align: center\"><a href=\"https:\/\/ksapa.org\/fr\/mobiliser\/blog\/\">Article de blog<\/a><\/h3>\n\n  <div class=\"banner has-hover\" id=\"banner-2125947186\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n            <img decoding=\"async\" width=\"533\" height=\"400\" src=\"https:\/\/ksapa.org\/fr\/wp-content\/uploads\/sites\/1\/2021\/09\/Le-Green-Deal-europeen-impose-le-devoir-de-vigilance-Ksapa-533x400.jpg\" class=\"bg attachment-medium size-medium\" alt=\"Le Green Deal europ\u00e9en impose la diligence raisonnable\" \/>                        <div class=\"overlay\"><\/div>            \n                    <\/div>\n\t\t\n        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