{"id":2371,"date":"2020-12-02T16:31:50","date_gmt":"2020-12-02T15:31:50","guid":{"rendered":"https:\/\/ksapa.org\/fr\/?p=2371"},"modified":"2024-12-24T15:25:50","modified_gmt":"2024-12-24T14:25:50","slug":"covid-19-repenser-les-outils-de-materialite-rse","status":"publish","type":"post","link":"https:\/\/ksapa.org\/fr\/covid-19-repenser-les-outils-de-materialite-rse\/","title":{"rendered":"Covid-19 : repenser les outils de mat\u00e9rialit\u00e9 RSE"},"content":{"rendered":"\n<p><strong>Cet article a initialement \u00e9t\u00e9 publi\u00e9 sur le <a href=\"https:\/\/dianeosgood.com\/sustainability-requires-new-materiality-tools\/\">blog de Diane Osgood<\/a>, que Ksapa vous invite \u00e0 consulter \u00e9galement. Fondatrice d\u2019Osgood Consulting, Diane partage ses r\u00e9flexions sur les m\u00e9thodologies de la responsabilit\u00e9 sociale des entreprises nourries de ses collaborations avec des entreprises telles que Virgin, DuPont et Dow. Son credo ? Cr\u00e9er de la valeur en int\u00e9grant d\u2019embl\u00e9e la raison d\u2019\u00eatre des entreprises et la performance sur leurs enjeux ESG les plus mat\u00e9riels.<\/strong><\/p>\n\n\n\n<p>Dans le cadre d\u2019une strat\u00e9gie de responsabilit\u00e9 sociale de l&rsquo;entreprise (RSE), une analyse de la mat\u00e9rialit\u00e9 fournit des indications sur les risques commerciaux, opportunit\u00e9s et tendances futures qui influencent la capacit\u00e9 d&rsquo;une entreprise \u00e0 cr\u00e9er de la valeur. Elle croise ensuite cette information avec les enjeux prioritaires pour ses parties prenantes internes comme externes.<\/p>\n\n\n\n<p>Une nouvelle g\u00e9n\u00e9ration d\u2019outils de mat\u00e9rialit\u00e9 compte mieux int\u00e9grer cette perspective des parties prenantes \u2013 et ce de fa\u00e7on moins on\u00e9reuse qu&rsquo;auparavant. Plus flexibles, ces outils peuvent \u00eatre d\u00e9ploy\u00e9s d\u2019autant plus rapidement pour collecter les informations suivantes :<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li><strong>L&rsquo;\u00e9volution des points de vue de la soci\u00e9t\u00e9, des employ\u00e9s et parties prenantes<\/strong>, aux prises directes avec les cons\u00e9quences de la pand\u00e9mie de la Covid-19. Dans un environnement soumis \u00e0 de profondes incertitudes et \u00e0 la volatilit\u00e9 sociale ambiante, une rapide analyse de mat\u00e9rialit\u00e9 peut d\u00e9terminer l&rsquo;\u00e9volution des attentes de vos parties prenantes. Elle offre en cela des informations cruciales pour adapter les politiques et plans d\u2019action de votre entreprise sur les questions qui importent le plus \u00e0 vos parties prenantes.<\/li><li><strong>Une analyse plus granulaire<\/strong> viendra renforcer l\u2019efficacit\u00e9 de votre strat\u00e9gie de RSE. Une matrice de mat\u00e9rialit\u00e9 aide alors votre organisation \u00e0 identifier et affiner les attentes prioritaires de vos parties prenantes. Ces informations sont le sous-bassement essentiel de tout effort de conception d\u2019engagements, objectifs et strat\u00e9gies de RSE \u00e0 court et long terme.<\/li><\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Vers une nouvelle g\u00e9n\u00e9ration d\u2019outils de mat\u00e9rialit\u00e9<\/h2>\n\n\n\n<p>Experts reconnus de la RSE, Daniel Aronson, Gil Friend et Andrew Winston expliquent dans un article r\u00e9cent l&rsquo;insuffisance de nombre d&rsquo;analyses de mat\u00e9rialit\u00e9. Ils citent 6 principales raisons \u00e0 cela:<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Les entreprises passent \u00e0 c\u00f4t\u00e9 des enjeux soci\u00e9taux en op\u00e9rant une cartographie trop restreinte de leurs parties prenantes ;<\/li><li>Un horizon de temps trop court (3 \u00e0 5 ans) exclut de fait des tendances pourtant structurelles, comme les effets av\u00e9r\u00e9s du changement climatique ;<\/li><li>Mobiliser trop peu de parties prenantes cr\u00e9\u00e9 de fait des angles morts ;<\/li><li>Les analyses ne tiennent pas compte des b\u00e9n\u00e9fices \u00e9conomiques secondaires et tertiaires induits et donc non mesur\u00e9s qui d\u00e9coulent n\u00e9anmoins de pratiques durables.<\/li><li>Elles ne tiennent pas plus compte suffisamment des interd\u00e9pendances.<\/li><li>Les analyses ne factorisent pas d\u2019\u00e9ventuels d\u00e9lais et logiques s\u00e9quentielles induits par la r\u00e9alisation de programmes concomitants.<\/li><\/ol>\n\n\n\n<p>Nous ajouterions un septi\u00e8me point \u00e0 cette liste. Les analyses de mat\u00e9rialit\u00e9 oublient trop souvent les notions de temps et de co\u00fbt. Une analyse de mat\u00e9rialit\u00e9 conventionnelle peut \u00eatre laborieuse, longue et donc co\u00fbteuse. Il faut en effet des heures de travail on\u00e9reux pour interroger les parties prenantes et pr\u00e9parer ses r\u00e9ponses.<\/p>\n\n\n\n<p>Andrew Winston souligne \u00e0 ce titre que \u00ab <em>les interrogations quant \u00e0 l\u2019impact des entreprises d\u00e9passent largement le cadre d\u2019une simple grille \u00e0 deux dimensions. Nous vivons dans un monde de syst\u00e8mes complexes, aux prises avec une crise mondiale g\u00e9n\u00e9ralis\u00e9e. Il incombe donc aux entreprises de mieux identifier ces enjeux et de prendre un r\u00f4le pr\u00e9pond\u00e9rant dans les solutions \u00e0 y apporter <\/em>\u00bb.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-une-nouvelle-g-n-ration-d-analyses-de-mat-rialit-pour-mieux-appr-hender-l-impact-de-la-rse-sur-l-entreprise\">Une nouvelle g\u00e9n\u00e9ration d\u2019analyses de mat\u00e9rialit\u00e9 pour mieux appr\u00e9hender l\u2019impact de la RSE sur l\u2019entreprise<\/h2>\n\n\n\n<p>Les analyses de mat\u00e9rialit\u00e9 doivent clairement surmonter leurs lacunes. Les questionnaires sous-jacentes peuvent commencer par \u00e0 \u00e9largir les horizons temporels, creuser les questions soci\u00e9tales davantage et interroger les d\u00e9pendances. Ce faisant, la moiti\u00e9 du probl\u00e8me serait d\u00e9j\u00e0 r\u00e9solu.<\/p>\n\n\n\n<p>Lors d&rsquo;une r\u00e9cente conversation avec Daniel Aaronson de Valutus, nous avons pris connaissance de deux notables am\u00e9liorations, passibles de renforcer les analyses de mat\u00e9rialit\u00e9 :<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li><strong>La performance de votre entreprise : <\/strong>Et si vous saviez comment les parties prenantes per\u00e7oivent la performance de votre entreprise sur ses enjeux clefs ? Cela affecterait certainement vos strat\u00e9gies si par exemple vos parties prenantes indiquaient que les performances de votre entreprise sur un de vos enjeux prioritaires d\u00e9passaient leurs attentes (ou au contraire, \u00e9taient en-de\u00e7\u00e0).<\/li><li><strong>Le degr\u00e9 de certitude de l\u2019interlocuteur : <\/strong>Toutes vos parties prenantes ne jouissent pas d&rsquo;une connaissance approfondie de votre groupe. Et si vous pouviez \u00e9valuer leur degr\u00e9 de certitude par rapport \u00e0 leurs r\u00e9ponses ? Votre analyse et les strat\u00e9gies qui en d\u00e9coulent ne changeraient-elles pas si la majorit\u00e9 des actionnaires exprimaient un niveau de confiance \u00e9lev\u00e9 dans leur compr\u00e9hension de votre entreprise ?<\/li><\/ol>\n\n\n\n<p>Daniel Aronson explique d\u2019ailleurs qu\u2019il \u00ab\u00a0<em>ne suffit pas de savoir ce qui est mat\u00e9riel. Sans identifier vos forces et faiblesses, vous volez \u00e0 l&rsquo;aveuglette. Comme nous avons d\u00e9couvert en travaillant avec un groupe de premier plan, m\u00eame les meilleures entreprises peuvent \u00eatre surprises par ce que leurs parties prenantes consid\u00e8rent qu&rsquo;elles font bien en termes d\u2019enjeux prioritaires et l\u00e0 o\u00f9, \u00e0 l\u2019inverse, elles pensent qu\u2019elles p\u00e8chent<\/em>\u00ab\u00a0.<\/p>\n\n\n\n<p>Il s\u2019agit enfin de se pencher sur l\u2019\u00e9pineuse question du temps et des co\u00fbts. Nous gagnons en rapidit\u00e9 et en flexibilit\u00e9 en automatisant les enqu\u00eates. Cela laisse pr\u00e9sager d&rsquo;analyses plus dynamiques et \u00e0 moindre co\u00fbt.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-un-outil-la-mesure-des-d-fis-actuels\">Un outil \u00e0 la mesure des d\u00e9fis actuels<\/h2>\n\n\n\n<p>Nous sommes collectivement confront\u00e9s \u00e0 d&rsquo;immenses d\u00e9fis et incertitudes. Pour autant, l&rsquo;\u00e9volution des priorit\u00e9s de vos parties prenantes n\u2019est pas vou\u00e9e \u00e0 rester une inconnue.<\/p>\n\n\n\n<p>Une nouvelle g\u00e9n\u00e9ration d\u2019outils est d\u00e9sormais disponible, qui permet d\u2019aller au plus pr\u00e8s des pr\u00e9occupations de vos principales parties prenantes \u2013 notamment de vos employ\u00e9s, fournisseurs strat\u00e9giques et actionnaires ou encore les communaut\u00e9s voisines de vos sites.<\/p>\n\n\n\n<p>Au sortir des confinements \u00e0 r\u00e9p\u00e9tition qu\u2019exige la crise pand\u00e9mique, il sera essentiel pour les entreprises de bien cerner d&rsquo;indubitables changements dans les attentes de leurs parties prenantes.<\/p>\n\n\n\n<p>Nous aff\u00fbtons donc nos outils de mat\u00e9rialit\u00e9 pour les aider \u00e0 prendre de meilleures d\u00e9cisions et appliquer les meilleures informations disponibles en cette p\u00e9riode des plus complexes.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Une nouvelle g\u00e9n\u00e9ration d&rsquo;outils de mat\u00e9rialit\u00e9 permet de saisir l&rsquo;\u00e9volution des priorit\u00e9s des parties prenantes depuis la pand\u00e9mie COVID-19<\/p>\n","protected":false},"author":72,"featured_media":2377,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[215,20],"tags":[2905,135,136,137,406,142,1901,1329,145,407,2904,404,148,150],"class_list":["post-2371","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-impact","category-rse","tag-business-environmental-risk","tag-climat","tag-competitivite","tag-conseil-dadministration","tag-esg","tag-externalites","tag-finance-durable","tag-inclusion","tag-inegalites","tag-investissement-a-impact","tag-managing-environmental-risk","tag-odd-objectifs-de-developpement-durable","tag-rse","tag-transparence"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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