Executive Summary

In an era where corporate responsibility intersects with insurance services, AXA Group took proactive steps to reinforce its commitment to human rights and maintain leadership position. This case study explores how one of the world’s leading insurance providers transformed its human rights strategy to meet evolving stakeholder expectations and regulatory requirements.

Client Challenge

AXA Group, while maintaining robust climate initiatives, identified the need to strengthen its social impact framework. The insurance giant sought to:

• Update their existing human rights strategy
• Align with emerging regulatory requirements
• Meet heightened stakeholder expectations during global health crises
• Integrate human rights considerations across insurance, investment, and employment practices

Our Strategic Approach

Working closely with AXA Group, we implemented a comprehensive four-phase methodology:

1. Risk Assessment
   • Conducted thorough human rights risk evaluation
   • Analyzed impacts across insurance operations
   • Identified potential vulnerabilities
2. Gap Analysis
   • Evaluated existing frameworks against current standards
   • Assessed compliance with upcoming regulations
   • Benchmarked against industry best practices
3. Strategic Roadmap Development
   • Created actionable implementation timeline
   • Defined clear objectives and milestones
   • Established performance metrics
4. Internal Engagement
   • Facilitated stakeholder workshops
   • Developed communication strategies
   • Created training materials

Key Outcomes

• Comprehensive human rights risk assessment framework
• Clear action plans tailored to different business units
• Enhanced governance structure for ongoing monitoring
• Improved stakeholder engagement processes

“Partnering with Ksapa transformed our approach to human rights. Their methodology helped us create a more robust and forward-thinking strategy that considers all our stakeholders’ needs. We now have a clear roadmap for maintaining our position as an industry leader in corporate responsibility.” – Clementine Fischer, Sustainability Engagement Manager, AXA Group

Industry Impact

This project demonstrates how insurance companies can:

• Proactively address human rights challenges
• Adapt to evolving regulatory landscapes
• Build stakeholder trust
• Create sustainable value for all rightsholders

Looking Forward

The insurance sector continues to face increasing scrutiny regarding its human rights impact. AXA Group’s proactive approach serves as a blueprint for organizations seeking to strengthen their social responsibility frameworks while maintaining business excellence.

Take Action

Ready to transform your organization’s human rights strategy? Contact our team to:

• Schedule a consultation with Ksapa
• Request our detailed methodology
• Read AXA’s 2022 HRIA report: click here